Small Business Solution: Don’t Handle All Performance Issues Same Way

As a small business owner, there is no other way you can measure progress without being able to track your performance. As the business grows, it is inevitable that your workforce will grow along too. As your team grows, you might opt to create a Human Resources department to deal with hiring and other employment related issues. That is a direct and logical way to go in expanding but handling all performance issues in the same way is not advisable. Issues relating directly to employee performance are very sensitive and should be handled differently. If not well handled, you risk hurting employee feelings thereby experiencing even more issues that could impact their work performance.

Granted that your HR department is responsible for employee performance issues, it is not advisable to send all matters relating to employee performance to your HR department. You get better and quicker results by empowering team leaders to speak directly and right away with associates who are experiencing performance issues. This is because many workers always feel that all poor performance matters referred to the HR department involve disciplinary measures. Having your managers or team leaders speak with them directly to see if they need any help always allays such fears. Showing them some support outside the HR department can often help workers more than going right to some form of generic disciplinary action which many HR departments are notorious for.

Small Business Solution: Don’t Be Content with Success

 Every small business owner wants to succeed. That is because success is great and the feeling is always good. Even at that, it doesn’t mean you should be wholly satisfied once you achieve any minor goal you set for your business. Very sadly, many small businesses always fall into a holding pattern once they’ve achieved some semblance of success. When that happens, such small businesses usually fall behind the competition and slowly become irrelevant. Small Business Experts are of the view that, it is best to stay hungry and keep that fire in your belly that got you where you are. Complacency is fatal to any small business. As your business grows and expands, it helps to keep your eyes permanently on the ball. Don’t ever forget what got you started in the first place. You can’t sustain any level of success as an entrepreneur if you take your eyes off the goal because your business has got larger and larger to the level where you adopt less hands-on approach to the business.

Always bear in mind the motivation you had to grow your business when you were just getting started. As the business grows and you are likely to need some more managers and other team members to step in and help with the day-to-day business operations, you must continue to give direction to the business. Remain the undistracted pilot no matter the level of success the business has attained. You can’t afford to be complacent at any time. If you are in charge, remain in charge and be seen and felt by everyone as the person in charge.