How Small Businesses Can Use Social Media for Business Growth

With an estimated user population of over 4 billion, small business owners who genuinely want to grow their businesses can no longer afford to ignore social media. This is more so for the hugely popular platforms like Facebook, Twitter, LinkedIn, Pinterest and Instagram. These platforms now account for billions of active users around the world 24/7. Now that’s one huge market out there which smart small business owners now take good advantage of to grow their businesses. They latch on to the vast opportunities social media provides to connect with customers, allowing them to do more business and to maximize their earnings therefrom. As an aside, small business owners can also use social media platforms to make some money even without having to sell anything.

The hugely popular social media platforms are really great at helping small businesses build brand awareness, increase customer base, increase sales, get more leads and connect with current and potential customers. This is largely because of the ease of interaction and information sharing on the platforms. With a good SMM strategy in place, small businesses can take good advantage of social media to interact easily with customers and grow their businesses. Specifically, here is how social media directly helps small businesses with business growth.

Create real connections with your brand: Small business owners can effectively create real human connections with their brands through social media. Through social media platforms, you can introduce your customers to your brand story as well as showcasing the benefits of your products/services with ease.

Expand your business reach: Yeah social media with billions of active users represents one very huge market out there. Small business owners can take advantage of this market to expand their business reach exponentially. They can take advantage of in-house marketing tools on Facebook, Instagram or Pinterest to showcase products or even directly advertise products and services.

Do more business: Available marketing data indicate that more and more people are buying on social media. Small businesses can take advantage of this by adding CTA ‘buy now’ buttons on their social platforms to generate more sales. This allows social media users to buy directly without ever having to leave the social media platform they are on.

Generate more leads: With the help of social media platforms, you can increase lead generation by increasing interest among potential customers in your audience. The more leads you generate, the more conversions you get and consequently more sales.

Drive traffic to your website/online eCommerce store: If you habitually create and post high quality content on social media, it helps to grow your audience and traffic generation. Through social media posts and ads, you can drive traffic to your website or your online eCommerce store. If you continuously share great content from your website to your social channels, it encourages more click-throughs to your website. That is good traffic.