Here are five effective email marketing strategies any small business owner who wants to quickly grow their small business needs to adopt.
1. Personalize Your Email Messages
For maximum effectiveness, it is advisable to personalize emails. That however does not mean sending a specific message to everyone on the email list of your subscriber base. Not at all! What it means is to creatively use customer data to create and send a personalized message to your customers. Such messages resonate better with customers and they tend to get the best results. Email personalization simply aims at creating an excellent customer experience by allowing customers to build good relationships and trust with your business. When emails are personalized with customers’ names, subject lines, customer needs and location, they are usually very effective at conveying marketing messages. Consequently, such emails do help to enhance some increase in the email open rates, conversions and increase in sales.
2. Optimize Your Email Messages for Mobile
Some Google reports now attribute up to 60% of online traffic to mobile devices. Now that’s a very huge chunk of traffic. A very large chunk of marketing emails are now opened via mobile devices particularly smartphones. So, sending emails to subscribers who regularly use their phones to access messages is just not enough. You need to optimize these massages for mobile devices. When your messages are optimized for mobile, it helps to minimize the chances of trashing, unsubscribing or deleting such messages. Sending mobile-friendly messages that are optimized for the mobile devices can lead to increased conversions and sales. One great way to optimize your emails for mobile devices is by using a responsive email template. Such responsive templates are usually created to automatically work on users’ screens for ease of viewing. These templates will allow you the sender to have a preview of your messages exactly how they’ll appear to your recipients. You’ll see in advance how your emails will appear when viewed on a PC, tablet, or smartphone. As more and more people now do business out of mobile devices, optimizing your emails for mobile has become a very good email marketing strategy.
3. Segment Your Subscriber Base
If you segment your subscriber database, it helps to make your email marketing campaigns more targeted to your audience. Better targeting means better effectiveness of your emails. You can therefore use segmentation as a personalization approach to deliver relevant email messages to your subscribers. With segmentation, your messages will get to them according to their interests, buying history, geographic location, gender, age, and so on. With segmentation, a marketer can effectively address the specific needs of the subscribers and facilitate customer satisfaction. For this reason, it is not advisable for all your subscribers to receive the same email content. What works best is that by segmentation, they should receive only messages that are relevant to them and their needs. Doing otherwise helps to increase the chances of many of your emails ending up in trash bins.
For maximum effectiveness, below are some of the best ways to segment your email list:
Content-Specific Segmentation: This is segmentation based on data gathered regarding specific contacts. Such data may relate to the pages customers visited, the content they downloaded, tools used to download content, and so on.
Behavior-Specific Segmentation: This is segmentation relating to audience behavior on your website. Here you craft emails by taking into account how long the audience takes on a web page, the pages viewed, and the frequency of their visits.
B2B Email Segmentation: This is segmentation based on B2B integrated relationship. Most businesses typically are different entities and have their own unique requirements and expectations. For this reason, you must deliberately craft emails for each business category. Such emails should target, Directors, Managers, Supervisors, IT specialists, Administrative Assistants, and so on.
Localized Segmentation: Yes, most small businesses are local. The reason there is an imperative for local segmentation. This type of segmentation is fairly common among many small businesses because it allows them to target and directly market to the local market around their base of operation. If for instance as a small business owner you are organizing a seminar or doing sales promos, sending emails to people within your locality and its environs helps to increase your reach a great deal.
4. Routinely Test Your Emails
Email testing helps to provide the requisite data to guide you in making practical decisions to improve your email marketing campaigns. For practical purposes, it is best to routinely test your email templates, the home page and landing pages to see how they pan out with the right elements of email marketing campaigns. The elements you need to test in your emails are subject lines, call-to-action CTA, messaging, personalization, design, sender name, and the target audience. These are the elements that are instrumental as to whether or not your subscribers will even bother to open your emails or the mails end up in the trash bin. Routinely testing emails can help to better promote your brand image and create an exceptional subscriber experience for your business.
You can rely on automated tools to do your email testing. These tools allow you to easily check the appearance of your email for both desktop and mobile users. Automated tools are also handy to check for grammatical and spelling errors that could put off some recipients. Emails also need to be checked for the proper display of images, font sizes and graphics displays that may need adjustments.
5. Leverage User-Generated Content, UGC
Usually, online reviews are like product recommendations from friends and can influence the customers’ buying behaviors. One of the most effective ways of encouraging engagement in email marketing campaigns is asking for customer reviews. Reviews are a great user-generated content, UGC. You get quality UGC when you allow your customers unfettered interaction with your brand. It is one very effective way to influence prospects to buy from you. You can better use UGC to convince customers to buy than other forms of inducement such as the brand/products photos/graphics.
Positive reviews and testimonials are a valuable means of social proof in digital marketing. Customer reviews can also help to greatly enhance your UGC email marketing campaigns since many customers tend to trust the reviews they access online more. This is why reviews can also be helpful to generate more leads. Some reviews may however not be positive. That’s ok. Even negative reviews and testimonials are also helpful UGC. Experienced marketers can use negative reviews positively by responding to them to demonstrate their commitment to meeting customer needs as needed.
Wrapping Up
It is proof positive that email marketing can be a very effective way to generate leads and build customer loyalty. With the right strategies in your business as outlined above, you can increase your customer base and do better business. The effectiveness of these strategies is not in doubt even though marketing trends keep changing rapidly. A way around that is to continuously test the relevance of these email marketing strategies with a view to identifying the very best and most suitable for your business. The strategies that work best for your type of business should be used more.
