5 Ways to Secure your E-Commerce Business

The e-commerce industry is currently experiencing rapid growth, because more and more people now prefer to shop online.  Shopping online may offer unparalleled convenience and unlimited choice for customers, but, it also presents significant risks in terms of cyber-crimes. Hackers and cyber-criminals are themselves having a free run online in tandem with the growth in e-commerce business. This is why e-commerce business owners and even shoppers must always remain cautious against any potential threats from hackers and fraud. Good attention must therefore be paid to cyber security.
If you want to secure your e-commerce business from cyber threats and fraud, following are some of the best ways to go about it.
 
1. Always Prepare for the Inevitable

There is a popular Boy Scouts motto that says “Be Prepared.” It comes quite significant here even though no matter how much you prepare, there is always a chance that your system defenses will be breached one way or the other. That is the scary part but if you have a proactive mindset, you can always have a backup plan ready. Having one enables you to act very quickly whenever there is a threat or if any breach occurs. That’s where preparation comes in. A good backup plan should include but not limited to the following steps. You can quickly report the incident to relevant authorities, make a thorough investigation to find out how and why it happened, and limiting the damage by securing any compromised accounts. If in the course of these steps you discover that customer data is affected, transparency demands that you quickly alert your customers and guide them through the right steps they need to take to keep themselves safe.
 
2. Stay on Top of Industry Regulations

It is usually not easy to fully understand all e-commerce regulations because of the rapid changes in the industry. Making efforts to be up-to-date is certainly helpful. In many countries, if you diligently align your business with consumer protection laws, it will not only help secure your operations but also positively impact your customers’ trust. Even though these rules may vary by location, it is best to comply with all the strict standards and regulations, such as California’s Consumer Privacy Act (CPPA) for instance. To protect your customers’ data and privacy, make sure your online payment partners like PayPal stick to all PCI Security Standards. Doing so helps to safeguard any sensitive customer information and prevents credit card fraud. If you stay fully compliant with the rules/regulations, you can avoid huge penalties and safeguard your customers’ trust.
 
3. Pay Attention to Your Digital Footprint
    
If you do business online, whether you notice it or not, you’re always leaving behind digital footprints.  This is why you must fully understand where your business data is stored online and exactly who has unrestricted access to it. You can get to understand it by auditing all of your physical and digital assets. Do this audit from the computers, servers, all your social media accounts and email addresses that you do business with. If well carried out, these audits can help you uncover any hidden vulnerabilities. You may discover any inactive accounts, overshared data and some unexpected data that may be hidden and can make your business vulnerable.

4. Train Your Workforce

Human errors can make your business vulnerable to cyber-attacks. It is well known that most data breaches usually occur because of human error. The reason you must pay good attention to diligent staff training to reduce such errors to the barest minimum. Granted, even though the best cyber security protocol setups can break down, a well-trained team can help mitigate the effects. If you want your e-commerce business to survive cyber-attacks, never you ignore training your workforce on cyber security best practices. This training should not just be a one-time training session. The best training is long-term and impact regular education sessions and surprise simulation drills to keep your workforce on constant alert. That helps to keep them well prepared, sharp, and ready to spot any phishing scams, weak passwords, and other cyber threats that can gravely hurt your e-commerce business.

5. Implement a Layered Cyber Security Strategy

Layered cyber security setups help to increase the odds that your business will suffer an attack. It is best to set up multiple defenses using strong passwords, multi-factor authentication, and regular software updates if you want to keep your business secure. To make it really secure, you may in addition to these layered defenses add some more security layers like firewalls, antivirus, and anti-malware programs. If you market with email, email security protocols are also recommended.

Summing Up

As e-commerce businesses are growing online, so are the risks. To sustain your e-commerce business online, the foregoing tips can help to secure the business for it to keep thriving. With these tips, you can protect your e-commerce business operations and continue to grow the business without allowing it to fall victim to cyber-crimes. 

10 Effective Strategies to Promote your E-Commerce Website

If you want your e-commerce website to attract visitors, you must endeavor to consistently create something that provides real value to them. This is more so if you have your target audience well defined. The best way to go is to try to build high-quality online store using effective website promotion strategies. Doing so helps your desired audience to find your website fairly easily. You’ll at the same time be building brand awareness, increasing customer loyalty, getting more conversions, making more sales, and boosting profits in your e-commerce business. These here are effective traditional and digital marketing strategies you can rely on to help you promote your website for better business online.

1. Research and Use Relevant Keywords

Technically, you’ll need a keyword research tool to get this done. What the tool does is to help you find keywords important to your target audiences and to identify the best ones for your website’s SEO strategy. Some of the tools also show popular search queries related to seed keywords or provide insights into your competitors’ keyword strategy. So, all you need do is to simply enter a seed keyword, and the tool generates a list of suggested keywords related to your prompt. You can thus use these suggested keywords to plan your marketing campaigns or make your existing content more SEO-friendly. This you can do by incorporating the seed keyword and the selected additional keywords throughout your content, paying special attention to the title and section headers. This helps to increase your website’s chances of appearing on the first SERPs thereby significantly increasing its chances of attracting organic traffic.

2. Join Business Directories

Joining online Business Directories is another effective way to attract traffic to your website. You can thus sign up for a Google Business Profile making sure to include your brand’s contact details and a link that directs users to your website. You can also enroll in other search engine directories such as Bing My Business and Yahoo Business Listings for same purpose. Listing your business in local directories for your community, in phone books and print publications is also recommended.

3. Optimize your Website for Searches (SEO)

Technically, Search Engine Optimization (SEO) is the process of improving your website’s visibility in search engine results. E-commerce businesses use SEO to earn more website traffic and increase the relevance of the organic traffic to their sites. If you do not have the know-how to get SEO done on your website, you can hire the services of professionals to do it for you. The process involves technical SEO which focuses on page speed and structure, Off-page SEO which aims to boost your website’s domain authority and On-page SEO which involves consistently creating high-quality content that matches the search intent of people in your target audiences.

4. Start Blogging

If you want traffic to your e-commerce website, you must start blogging now if you are not already doing so. Blogging is a popular on-page content marketing SEO strategy. Through blogging, you can consistently create compelling content corresponding to seasonal search trends while incorporating your selected keywords relevant to the topic at hand. Through blogging, you can over time build trust and authority with your customer base provided your blog posts typically focus on educational, entertaining, or informative content.  That means more traffic to your website.

5. Use Social Content

These days, digital marketers effectively use social media marketing to raise awareness and drive traffic to their websites. To get the best results from this strategy, you must choose social media platforms that are popular with your target audiences. You can research their engagement patterns and high-performing content types then include your website link with each post you make on the platforms. You can also take advantage of their in-house marketing tools to promote your website. Social media analytics tools are also handy to help you monitor your content’s performance and to optimize your strategy.

6. Use Paid Ads

If you have the resources to do so, you can use paid ads to promote your website. Paid ads like Google Ads advertising platform can help you attract more visitors to your website. These ads are very effective targeted ads. Once paid for, they direct incentivized traffic to your website. You can also purchase ad space directly from websites or printed publications. If you so desire, you may choose to pay influencers to perform specific actions, such as mentioning your products on their social media accounts or publishing product reviews on their hugely popular blogs.

7. Guest Blogging

You can guest-blog by posting content on other peoples’ websites/blogs and with a backlink to your own blog. Doing so allows you to cross-promote your website to different or expanded audiences. A backlink is the value you get in exchange for providing guest blog content. This link can be in your resource box or directly on the content if the host blog allows it. Guest blogging is particularly valuable for new websites to enable them get noticed. For such websites, cross-promotion with an established and reputable name in the same niche is a quick way to boost traffic. The high-quality backlinks you get can help increase your own domain authority and improve your performance in search results.

8. Offer Educational Content

Publishing educational articles, white papers, or online courses as part of your content marketing efforts can also help attract potential customers to your website. This strategy is particularly effective for businesses whose ideal customers have specific educational needs. This is more so if these needs signal intent to make a purchase. Educational content typically attracts visitors who are newly interested in a subject matter. It can help you to garner followers in large numbers. The new knowledge can lead them to make a purchase either now or in the future.

9. Network at Community Events

If you habitually attend trade shows and community events, you can network and generate interest in your business. This is because networking allows you to freely interact with fellow business owners, potential customers and other professionals. If you attend such shows and you want to maximize your exposure, you can develop printed collateral or promotional items and include a QR code that directs traffic to your website. You may even go a step further by creating and distributing promotional items that would-be customers are likely to engage with. In these events, you can hand out business cards, car stickers or even flyers all with your website address/contact info clearly visible. You may even consider hosting your own event. This allows you to design a gathering around your target audience’s interests. If such event is community-based, it can even help generate free press coverage for your business.

10. Start an Email Marketing Newsletter

If you start an email marketing newsletter, it can help keep your business “top of mind” with your current customers. This way, you can earn new referrals and increase clicks to your website. You can use your website and social platforms to encourage people to sign up for your newsletter. On this newsletter, if you consistently create content that provides real value to your target audience, it can boost your subscription and increase traffic back to your website. In furtherance of this, you can consider rewarding new subscribers with a discount code, free gift or other incentives to sustain their interest. You can directly encourage them to share your content with their own networks to help boost traffic to your website.