#1. Digital Payments: PayPal and similar online payment platforms are increasingly taking the lead in helping small businesses with online payments. These platforms are driven by relevant mobile apps, mobile adapters and portable point-of-sale systems. The payment systems are fast, reliable, adaptable and very good for small businesses. The fees they charge are minimal too.
#4. Digital Messaging: This trend is catching on real fast because of the ease of use, cost-effectiveness, popularity, very wide reach and confidentiality. The advent of Social Media has become a real icing on the cake of digital messaging. With messaging apps on the rise as a form of communication between family, friends and coworkers, many more small businesses are increasingly benefiting from messaging on Social Media platforms like Facebook, Twitter, LinkedIn and many others. This trend is bound to continue into the foreseeable future and small businesses can continue to leverage easily on these messaging platforms to provide value and exceptional customer support.