Making Customers Happy by Adapting to Customer Personality Types

 Making customers happy is increasingly becoming a major preoccupation of many businesses. This is because they now know that happy customers make successful businesses. Many businesses gurus have varied takes on the subject matter but here, let me introduce you to some ideas of, Tai Lopez, an investor and advisor to many multimillion-dollar businesses. Here is what he has to say on how you can adapt to customer personality types to make them happy.

“If someone calls my office saying, “I bought the 67 Steps and didn't see a change in my life after two weeks," my customer support team will apply the P.A.S.E. personality system that I created:

P (Practical)—People are logical. They might say, “I bought this for $39 and saw that I could buy it elsewhere for $29. I want a refund because of the $10 difference.” Respond with logic, lists and numbers. “You're correct; our program is more expensive. Here are its nine features, which is why you paid extra.”

A (Action) — People tend to be impatient and aggressive. They might say, “Hey, it’s not working fast enough.”  Respond aggressively using action phrases like, “Get back in the program! Don’t give up!” 

S (Social)—People tend to want to talk a lot; they like interaction. Casually talk to them for 20 minutes and they'll probably be back on board. 

E (Emotional)—People will probably be hurt or suspicious. They might say, “I bought this and didn’t get the login—are you trying to rip me off?” Use a lot of assurance and safety words like, “You’re safe. Don’t worry. There’s always a money-back guarantee backed by Visa, Amex, MasterCard, etc.,” which is true, of course.

“Success is nothing more than a few simple disciplines, practiced every day.” - Jim Rohn

Info Source: http://www.success.com/article  

How to Receive Commissions in SFI Business

As is typical with SFI business, it usually makes many options available to its affiliates irrespective of whether you are making payments or receiving commissions. There is always a lot of room to make a choice irrespective of wherever you are in the world. To receive your SFI commissions, SFI makes available to all affiliates some 4 options, namely:

 
- PayPal.
- Bank Check.
- Payoneer Master Card.
- Direct Deposits.

Depending on where you are in the world, you can settle for any of these 4 options based on your own needs. Before you decide, you may wish to take the following into consideration:

- Speed of payment.
- Security of payment.
- Charges.
- Safety.
- Legality.
- Other costs.

Each of the payments options has some strong points as well as drawbacks based on the above considerations. For me, I tend to be a bit sentimental about this issue because I use a Payoneer Master Card. That is the payment option I recommend because of the following reasons:

- It is very fast.
- It is secure.
- You can draw your money in any ATM with Master Card sign anywhere in the world.
- You can get paid even in your local currency.
- You can use the card to make payments in TripleClicks.
- You can use it to make payments for all transactions Online.
- You can use it to make payments from POS outlets in shopping malls.
- You can transact any business with the card anywhere Master Card is accepted.
- It serves as a veritable tool to recruit PSAs.
- It is trendy and convenient to carry around.
- Above all, it is now the fad to shop with debit cards in many places around the world. 


 
If however you live in a country like the US, PayPal may be the most convenient way to receive your commissions unless you want to be like the “big boys/gals” who carry around trendy and very flashy debit cards. If so, go for Payoneer Master Card instead just like me.