Why You Must Have Trust in Something

“You have to trust in something – your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.” ~ Steve Jobs

As a business person, I have no doubt you read business books. Even if you don’t, I will advise you to start reading now. You are missing out on very valuable information which can help your business if you don’t read books. If you read, among the books you read, be sure there are books with information about successful entrepreneurs, books that are either written by them or written about them. One of my favorites is Steve Jobs, one of the big brains behind the development of Apple Computers. Mr. Jobs had an extraordinary approach to business, life and living, the reason I believe he achieved so much in the short period he lived. He trusted his instincts, his ability and above all his capability. There was no stopping him whenever he had a gut feeling he was onto something great as an inventor and innovator. The string of successes Apple Computers recorded in its early years is a great testimony to Mr. Jobs abilities. He always had absolute trust in “something.”

In your own business, even if the thing you have absolute trust in is just yourself, you can achieve many feats in the business with that trust as the driving force. You can never be let down if you have full trust in yourself and the fate the get things done. That is the way to go.

Get busy right now because…. “No pains, no gains. To get the prize, you must pay the price.”

6 Smart Ways to Make Unhappy Customers Happy

“Success is nothing more than a few simple disciplines, practiced every day.” - Jim Rohn

Smart business owners are coming to terms with the fact that happy customers are good for business. How to keep customers happy has therefore become a common concern for many business owners. If as it happens often a customer isn’t happy, it is smart to use some tried-and-tested strategies to turn things around. Here are some of the strategies some top entrepreneurs routinely use to handle unhappy customers.

01. Take full responsibility for mistakes. When any of your customers gets agitated about your product or service, do not make the mistake of shifting blames. Take full responsibility and get to work on the issue immediately. Be sure to personally communicate with the concerned customer. Never make the mistake of delegating this duty. When customers realize they are dealing with the “real man” behind the business, it gives them real assurances and that makes them happy.



02. Give your customers a listening ear. Be available always for your customers no matter how busy you are. Many times, customers are unhappy because no one actually listens to their complaints. That is very true! As a business owner, when such disputes arise, you can listen directly and resolve them yourself. A direct telephone conversation with the complaining customer comes very handy here. That goes a long way to douse tension and calm frayed nerves most of the time.

03. Habitually engage your customers. Doing this shows that you value your customers and their concerns. You can directly engage your customers through feedback throughout the buying process or by asking for their preferences even during product development. It is generally true that the more businesses engage with customers, the happier they are.

04. Show empathy and never forget to say sorry. Sorry is a very powerful and highly emotional word to use in business. Never forget to connect to your customers’ emotional levels as a way of reminding them you're only human and are trying everything possible to make them happy. Show genuine empathy with their concerns and be as transparent as possible to make them understand you are doing everything to have the issue of their concern resolved very quickly. That somehow manages to make them happy to allow you resolve the matter.

05. Respond fast to customer concerns. Quick response is always a very vital key in any dispute resolution. In resolving customer disputes, speed could be more essential that even the solution. Without speed, many customers probably won’t even give you the opportunity to find a solution. They could be that impatient.

06. Resolve customer concerns without delay. Always remember that no matter what business you are in, you always have real competitors out there snapping at your heels to take away your customers. Quick fixing of problems could be their selling points to achieve their goals. So, to keep your own customers happy and loyal to you, you must find practical and credible ways to quickly resolve customer concerns. Customers are always happy when they have the full assurances that your business can deliver quick solutions to their problems.

Why Invest in SFI Business

I believe when you invest in SFI business, you are investing in your business and not in SFI. Online entrepreneurs like you and I just find SFI as a veritable platform to do business. That is what I understand by the business. Therefore, any investment we make in SFI is in our own business. Arising from that background, I believe it is wise to invest in your business in SFI for the following reasons. 


 
1. Time and efforts put in do yield tangible returns/profits which in most cases are in USD.
2. Money invested also yields substantial returns.
3. You learn and grow in the business which helps to build experience for you.
4. You learn to communicate, to sell and to promote in SFI business.
5. SFI provides you FREE tools and literally leads you by the hand to grow your business.
6. SFI provides a credible, secure, reliable and experienced platform for you to do your business.
7. SFI puts your business in over 203 countries and in all geographical regions of the world 24/7.
8. SFI creates and operates fun centers as Trivia Games where you can have fun running your business.
9. SFI provides your business the much-needed trust and reliability for others to do business with.
10. You do not need any experience to do business in SFI.
11. Mentoring and Coaching are a given in SFI business. That no doubt merits our investments in the business.
12. SFI acts as “Big Brother” watching over all of us to ensure we all play by the rules.
13. You have rest of mind as a business person because SFI protects your business around the clock.
14. You are spared the rigors of business development. SFI does that for you gratis.
15. The stress of running a brick and mortar business is removed from your life. Thanks to SFI.

For all these and so many other reasons too numerous to mention, I believe SFI as a business is worth investing in.

4 Smart Ways to Negotiate With a Cash-Strapped Buyer

When you start a business whether small or big, you can not run it successfully without dealing with people. That involves negotiations all the way. Most entrepreneurs are master negotiators. That is one quality everyone needs to survive in any business environment. That is because to remain in business, you got to regularly negotiate with suppliers, employees, customers, service providers, government regulators and sundry other people. These are people you must as a matter of course deal with on daily basis. When the persons you are negotiating with are cash-strapped or pretend to be cash-strapped as many people usually do, the following strategies come in very handy if you seriously want to get something out of the negotiations.

01. Emphasize to them the benefits of your product or service. This strategy is rather obvious. The more you are able to get others to see how much benefit your product or service can provide for them, the better your chances of getting them to deal even if they are cash-strapped. When the “pull” to get the product or service is strong enough, not having money becomes less important. Some people may even go to borrow money to make payments when they are sufficiently worked-up to have the product or service.  

02. Find out how much they can afford. By doing this, you are presenting a picture of genuine willingness to help. That helps to build trust. With trust, your negotiating cash-strapped partners could actually confide in you by divulging correctly how much they can afford. When you are equipped with this information, you could decide to save everyone’s time by calling off the negotiations if actually the fellows can not afford the deal. If you find out they can, you may decide to accommodate them further by lowering your own demands to meet theirs. That way, you could strike a deal that is capable of making all parties happy.

03. Ask them if they can pay in installments. This way, you are further cementing the picture of willingness to help out. Your negotiating partners may be unable to afford a bulk amount at once but if the picture of payments in installments over an extended period of time is presented, they could deal at that point. That again presents a good picture of willingness to help.

04. Subtly remind them that they can deal elsewhere. This strategy is rather tricky and could backfire if not tactically used. You may inadvertently hurt the ego of your negotiating partners if you are not careful here. A bruised ego automatically means a no-deal situation. That kind of scenario should be avoided at all costs. If you do it right and suggest to your negotiating partners that they could deal elsewhere, it will present a picture that you genuinely want to help even if the deal is not done with you. That could nudge them to want to deal with you believing that you could give further concessions that will enable them to deal.

It is difficult to negotiate successfully when you aim to win all concessions. Success can only be guaranteed when all parties to the negotiations leave the table believing they won something. That creates the scenario of win-win on both sides. That is the ideal situation these tips can help achieve even if the other partners are actually cash-strapped or they are feigning it as many are wont to do.  That is the win-win scenario every entrepreneur who wants to have maximum benefits from negotiations should endeavor to create as much as practicable at all times and in all situations. Negotiating concessions is a very good way to save money or to make money for the business. That makes it highly desirable for the business.