“Everybody lives by selling something.” --- Robert Louis
Stevenson
A pleasing personality is such an all-embracing quality that
it practically touches on all characteristics that make you a human being.
Specifically:
You must be able to dress decently and turn-out
appropriately to fit any occasion. This does not necessarily mean you have to
dress in an expensive manner but if you can afford to, why not? Some employers,
particularly Banks pay their employees “dressing allowance” to enable them
turn-out very well at all times to fit the corporate image of the company. Good
dressing works almost like magic in the business world. When you go looking for
employment, your appearance alone can disqualify you even before anyone bothers
to ask you a question to find out what you know. This further underscores the
importance of good dressing.
Your posture and body-carriage say a lot about your
personality. You must be able to carry yourself well, look and act smartly to
improve on your pleasing personality.
As a Salesperson, you must have some measure of showmanship
to impress customers.
You must be able to “pose” for effects but be sure that it
is not over dramatized. Good Salespersons must be good Show-persons.
You must have some poise and some air of self-confidence.
These qualities help to build trust and also add to your personality.
You must be tactful and courteous in dealing with people.
Weigh what you want to say thoroughly before saying it. Avoid loose and
discourteous statements when presenting a case.
You must be a good listener but should be able to display
real personal magnetism.
You should never talk-down on Customers.
